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24/7 answering service
After hours, weekends, holidays, the middle of a job. It answers in your name, sorts urgent from routine, books the slot, and texts you. $200 a month, no after-hours surcharge.
You don't pay a cent until it gets you two leads. No card to start.
Honest answer: it depends on what your callers do at 9 p.m. For most trades, the call after hours is the one worth the most.
Plumbers (burst pipes don't wait for morning). HVAC in a heat wave or a cold snap. Electricians when half the house goes dark. Locksmiths, garage doors, sewer and septic, appliance repair, property managers. If your customers' problems get worse overnight, so does the cost of a missed call.
Roofers, painters, landscapers, remodelers. The estimate request at 8 p.m. can wait until tomorrow - but it still needs to be answered, because the homeowner comparing three roofers picks the one who picked up. Either way the receptionist is on around the clock; you decide what it does with an overnight call.
You choose the rules once, on the setup form. "Book anything overnight for 7 a.m." and "text me for water leaks only" are both one line.
Live answering services charge more for nights and weekends because they're paying people to be awake. Ours doesn't.
It's the same $200 a month whether the calls come at noon or midnight, and the 300 included minutes are counted the same way. There's no after-hours surcharge, no holiday rate, and no per-call fee for the robocall that rings at 3 a.m. - spam is screened in seconds and barely touches your minutes. The overnight call that turns into a job is the one the service exists for; it would be strange to charge you extra for it.
The receptionist doesn't know it's Thanksgiving unless you tell it - and you can. Set your hours for the week you're away and it books the first slot after you're back, tells callers when that is, and flags anything urgent so you can decide whether to send someone. When you come home, the calendar is full and nobody got a dead line. What actually happens to the calls you don't answer →
300 minutes of answered calls included, 30¢ a minute after, no setup fee, no contract. Cancel any time from your account page.
Over 300 minutes it's 30¢ a minute, and you get a text before that happens. No setup fee, no contract. Cancel any time from your account page; you keep the month you've paid for, and months aren't refunded.
Live on your phone tomorrow. No card to start. Billing begins the morning after your second real lead - and you'll have the recordings of both.
Hear it before you payTwo minutes. Nothing to pay until it has earned it.
Our promise
A lead is a real customer it put on your calendar from a call you would have missed. You'll see every one, with the recording. Until there are two, you owe nothing. After that it's $200 a month, month to month, cancel any time from your account page.
Try itYes, every hour of every day. Your hours are part of its setup, so it knows when you're closed and follows the rule you gave it - book the next open slot, or flag it urgent and text you now.
No. It's $200 a month at any hour, with 300 minutes included. Spam calls are screened in seconds and barely count.
You define what counts as one for your trade — water coming in, no heat in January, a burst pipe. For those it can text you immediately or transfer the call straight to your cell so you're talking to the customer in seconds.
Just the ones you miss. Your phone rings first. If you pick up, we're never involved. If you don't, the call rolls to your receptionist after two rings instead of voicemail. If you'd rather it take every call, that's one setting.
Yes. Most people forward only unanswered calls, so you pick up when you can and it catches the rest. Turning forwarding off entirely is one code on your phone. One iPhone thing: turn off Settings > Phone > Live Voicemail first, otherwise the phone answers your missed calls itself and never forwards them.
Yes. Every answered call comes with a text summary and a link to the recording, so you can hear exactly what the customer said before you drive out.
Something better. You don't pay a cent until it gets you two leads. A lead is a real customer the receptionist put on your calendar from a call you would otherwise have missed. You'll see every one, with the recording. Until there are two, you owe nothing - no card, no invoice. The morning after the second one, we text you a link, and from then it's $200 a month, month to month, cancel any time from your account page.
Then you never pay. There's no clock on it and no card on file. Keep the forwarding on as long as you like.
Notes from answering phones for contractors. All posts →
What plumbing calls sound like when an AI receptionist answers them: the questions it asks, what it books, and the wasted trips it prevents.
The practical differences between a virtual receptionist and an answering service for a contractor, judged on one thing: does the job get booked?
A worksheet, not a scare story: how to work out the real cost of missed calls for your own trade using numbers you already know.
Answer a dozen questions, then call the demo line and play the customer. Ninety seconds tells you more than this page.