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Call forwarding codes
The dial codes that send only the calls you don't answer somewhere else - to a receptionist, an office line, or a partner's phone - and the codes that turn it off again.
You don't pay a cent until it gets you two leads. No card to start.
"Conditional" means only the calls you don't answer get forwarded - busy, no answer, or phone off. Your phone still rings first. Dial the code like a phone number, then press call.
Turn on: *71 then the number
Turn off: *73
Verizon prepaid and most carriers on Verizon's network (Visible, Spectrum Mobile, Xfinity Mobile) usually use the same codes.
Turn on: *61* then the number, then #
Turn off: #61#
Cricket and other carriers on AT&T's network usually use the same codes.
Turn on: **61* then the number, then #
Turn off: ##61#
Mint, Metro and other carriers on T-Mobile's network usually use the same codes. Some T-Mobile plans also accept *004* for all conditional forwarding.
Replace "the number" with the ten-digit number you're forwarding to, no spaces. On Verizon that looks like *712125550123; on AT&T, *61*2125550123#; on T-Mobile, **61*2125550123#. Your phone will show a confirmation or a short tone. That's it - there's no app and nothing to install.
Forwards only when you don't pick up. You keep answering your own phone when you can; the receptionist takes the rest. This is the setting we give every customer, and it's the reason nothing changes for the callers you were going to answer anyway.
Forwards every call immediately - your phone never rings. Useful for a day off or a vacation; turn it off with *73 or #21#. Don't leave it on by accident, or you'll wonder why your phone went quiet.
Most carriers forward a "no answer" call after about four rings, or roughly 20 seconds. Some let you change it: on T-Mobile the code can include a delay (**61*number*11*20# for 20 seconds), and on AT&T and Verizon you usually adjust it in the account settings or by asking the carrier. Shorter is better for a receptionist - by the fourth ring, an impatient caller is already thinking about the next name on the list. If you can't shorten it, don't worry; the receptionist picks up the moment the forward happens.
When you set up with us, we text you a dedicated number for your business and the exact code for your carrier, already filled in. Calls that reach it are answered in your company's name, qualified, booked onto your calendar and summarized back to you by text with the recording. If you ever want to stop, the "turn off" code above ends it instantly - no call to us required. How the rest of the call works →
300 minutes of answered calls included, 30¢ a minute after, no setup fee, no contract. Cancel any time from your account page.
Over 300 minutes it's 30¢ a minute, and you get a text before that happens. No setup fee, no contract. Cancel any time from your account page; you keep the month you've paid for, and months aren't refunded.
Live on your phone tomorrow. No card to start. Billing begins the morning after your second real lead - and you'll have the recordings of both.
Hear it before you payTwo minutes. Nothing to pay until it has earned it.
Our promise
A lead is a real customer it put on your calendar from a call you would have missed. You'll see every one, with the recording. Until there are two, you owe nothing. After that it's $200 a month, month to month, cancel any time from your account page.
Try itVerizon: *71 then the number. AT&T: *61* then the number, then #. T-Mobile: **61* then the number, then #. Dial it like a phone call. Turn it off with *73, #61# or ##61# respectively.
Yes. Conditional forwarding only sends the calls you don't pick up. If you answer, nothing is forwarded and the receptionist is never involved.
On most US plans it's included. A few prepaid plans charge for forwarded minutes; your carrier can tell you. Forwarded calls to the receptionist count toward your included minutes with us, not toward a per-call fee.
Usually, but the method differs. Traditional landlines often use *72/*73 and *92 for no-answer; VoIP systems set it in their dashboard. Ask your provider for 'conditional call forwarding to this number.'
No. You keep the number that's on your truck and your business cards. You forward it to us with one code on your phone — either every call, or only the ones you don't pick up. Turning it off is the same code. If you'd rather have a separate line, we can give you a local number instead.
Yes. Most people forward only unanswered calls, so you pick up when you can and it catches the rest. Turning forwarding off entirely is one code on your phone. One iPhone thing: turn off Settings > Phone > Live Voicemail first, otherwise the phone answers your missed calls itself and never forwards them.
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