FAQ
If yours isn't here, call the demo line or write to us.
Something better. You don't pay a cent until it gets you two leads. A lead is a real customer the receptionist put on your calendar from a call you would otherwise have missed. You'll see every one, with the recording. Until there are two, you owe nothing - no card, no invoice. The morning after the second one, we text you a link, and from then it's $200 a month, month to month, cancel any time from your account page.
A caller the receptionist took details from and booked onto your calendar - a name, a callback number, an address and a time. Whether they keep it or you take the job isn't part of it - we can only stand behind what happens on the phone. Spam and wrong numbers never count. You get the recording of every one.
Then you never pay. There's no clock on it and no card on file. Keep the forwarding on as long as you like.
The next morning you get a text with the count - all of them, not just two - and a payment link. You have 7 days to pay; if you don't, the receptionist pauses until you do. From then on it's $200 a month, month to month, cancel any time from your account page. If you think a counted lead wasn't real, tell us within 7 days and we go through the recording with you.
300 minutes of answered calls — about 150 calls, more than enough for a regular contractor — plus booking into your calendar, spam screening, a text summary after every call, and the recording. There is one price and one plan. No setup fee, no contract.
Minutes past 300 are 30¢ each, and you get a text when you're getting close, so nothing is a surprise. Most one-truck contractors don't come near the limit.
No. It's month to month. Cancel any time from your account page and we'll text you the code that unforwards your number the same day. It keeps answering until the end of the month you've paid for.
No - each payment buys a month, and you get the whole month whether you cancel on day one or day thirty. Same as a phone plan. You're never charged for the next month after you cancel.
Just the ones you miss. Your phone rings first. If you pick up, we're never involved. If you don't, the call rolls to your receptionist after two rings instead of voicemail. If you'd rather it take every call, that's one setting.
It introduces itself as the receptionist for your company, and it sounds like one. It won't pretend to be you, and it won't quote prices or promise work — it books the visit so you can. Anyone who asks for a human is told the truth and offered a callback or, for emergencies, a transfer to your cell.
AI. It says it's the receptionist for your company, and if anyone asks whether it's a person, it tells the truth and offers a callback from you. It never pretends to be you.
It doesn't guess. During setup you tell us what it's allowed to say — a service-call fee, a range, or nothing at all — and otherwise it books the estimate. It will never invent a number and put you on the hook for it.
Screened out. You get a one-line note that it happened, and nothing lands on your calendar. For a lot of contractors that's most of the volume, and it's the part nobody misses.
You define what counts as one for your trade — water coming in, no heat in January, a burst pipe. For those it can text you immediately or transfer the call straight to your cell so you're talking to the customer in seconds.
It says it will have you call back, takes the details, and texts them to you right away. It never makes something up to end the call.
Yes. Every answered call comes with a text summary and a link to the recording, so you can hear exactly what the customer said before you drive out.
That's the demo. Answer a few questions about your business, call the demo line from your cell, and it answers as your company - you play the customer. Two minutes, no card, nothing to cancel.
Minutes. The questions you answer for the demo - hours, service area, estimates, warranty, what customers always ask - are the setup. Say yes on the demo call, we text you your link, you dial one forwarding code on your phone, and the calls you miss are being answered. Live by tomorrow. Nothing to install.
No. You keep the number that's on your truck and your business cards. You forward it to us with one code on your phone — either every call, or only the ones you don't pick up. Turning it off is the same code. If you'd rather have a separate line, we can give you a local number instead.
Yes. Most people forward only unanswered calls, so you pick up when you can and it catches the rest. Turning forwarding off entirely is one code on your phone. One iPhone thing: turn off Settings > Phone > Live Voicemail first, otherwise the phone answers your missed calls itself and never forwards them.
Works with Google, Outlook and iCloud. You share the calendar once; bookings show up on your phone like any other event, with the customer's name, number, address and what they need.
The ones you'd offer. It never books sooner than you said you can get out - if you told us “next day”, the earliest it offers is tomorrow - and never outside your working hours. The one exception is a real emergency: water coming in, no heat, sparks. If you take emergency calls, it can offer a slot two hours out, never sooner. And nothing is locked in until you confirm it by text, so if the time doesn't suit you, you call the customer and move it.
Yes, every call is recorded so you can hear it. The receptionist tells callers the call is recorded where the law requires it, including states like Pennsylvania where everyone on the call has to know.
No. It's for anyone whose phone rings while their hands are busy - roofers, plumbers, HVAC, electricians, cleaners, landscapers, painters, movers, detailers, salons. It's set up around your business, whatever it is: your hours, your area, your prices, the questions your customers always ask.
We're in Philadelphia, PA. The receptionist works anywhere in the US - setup is remote, and it can carry a local number for your area code.
Set up your business in a dozen taps, then call and hear it answer as you. It works for you free until it has gotten you two leads - then it's $200 a month, no contract.