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AI receptionist for HVAC contractors

You're on a rooftop unit in ninety-degree heat. Your phone is ringing.

We answer it for you, ask the things you'd ask, and book the appointment onto your calendar while you finish the job you're already on.

You don't pay a cent until it gets you two leads.

The first hot week of summer and the first cold snap of winter are the two weeks that make your year, and they're the two weeks you physically cannot answer the phone.

KH
Keystone Heating & AirReceptionist · forwarded after 2 rings
Missed call · Tue 2:14 pm
Thanks for calling Keystone Heating & Air, this is the receptionist. What's going on?
Our heat went out and it's freezing in here.
Okay. Is the system running at all, or completely dead?
Yes — right now.
Are you the homeowner, and what's the address?
I own it. 41 Elm Street.
Someone can be there at 9 tomorrow. Does that work?
✓ Added to your calendarTomorrow 9:00 am · No heat · 41 Elm St

A system replacement is worth real money. A voicemail is worth nothing.

Every caller who hangs up on your voicemail is dialing another HVAC contractor before you've climbed down. The receptionist picks up on the second ring so they never get that far.

It answers these

  • How much is a new system?
  • Do you service my brand?
  • Do you offer maintenance plans?
  • Is there a diagnostic fee?
  • Do you do financing?

And it asks these back

  • Is the system running at all, or completely dead?
  • Heating or cooling?
  • Roughly how old is the unit?
  • Is anyone in the house elderly or an infant?

Every answer comes from what you tell us during setup. If you don't quote a system replacement over the phone, it doesn't quote it — it books the visit instead.

$200 a month, no contract.

If it books one a system replacement you'd otherwise have missed, it has paid for itself many times over.

$200 / month
  • 300 minutes of calls included — about 150 answered calls, more than enough for a one- or two-truck contractor. Most never get close.
  • Answers every call you miss, day and night
  • Books straight into your Google, Outlook or iPhone calendar
  • Screens out sales calls and robocalls
  • Text summary of every call, with the recording

Over 300 minutes it's 30¢ a minute, and you get a text before that happens. No setup fee, no contract. Cancel any time from your account page; you keep the month you've paid for, and months aren't refunded.

You don't pay a cent until it gets you two leads.

Live on your phone tomorrow. No card to start. Billing begins the morning after your second real lead - and you'll have the recordings of both.

Hear it before you pay

Two minutes. Nothing to pay until it has earned it.

Our promise

You don't pay a cent until it gets you two leads.

A lead is a real customer it put on your calendar from a call you would have missed. You'll see every one, with the recording. Until there are two, you owe nothing. After that it's $200 a month, month to month, cancel any time from your account page.

Try it

What HVAC contractors ask us

Does it understand HVAC company calls specifically?

Yes. We set it up around your trade before it takes a single call. It knows what HVAC contractors get asked, and it knows the questions worth asking back: is the system running at all, or completely dead; heating or cooling; roughly how old is the unit.

What if a caller has no heat in January with a baby in the house?

You decide what counts as an emergency. It takes the details, flags the call urgent, and texts you immediately so you can call them back in seconds - and it still offers the caller the next slot.

How much is a new system?

It answers from what you told us during setup — your real policy, in your words, not a guess.

Do you service my brand?

It answers from what you told us during setup — your real policy, in your words, not a guess.

Do you offer maintenance plans?

It answers from what you told us during setup — your real policy, in your words, not a guess.

What does the $200 a month include?

300 minutes of answered calls — about 150 calls, more than enough for a regular contractor — plus booking into your calendar, spam screening, a text summary after every call, and the recording. There is one price and one plan. No setup fee, no contract.

What happens if I go over 300 minutes?

Minutes past 300 are 30¢ each, and you get a text when you're getting close, so nothing is a surprise. Most one-truck contractors don't come near the limit.

Do I have to change my phone number?

No. You keep the number that's on your truck and your business cards. You forward it to us with one code on your phone — either every call, or only the ones you don't pick up. Turning it off is the same code. If you'd rather have a separate line, we can give you a local number instead.

Is there a free trial?

Something better. You don't pay a cent until it gets you two leads. A lead is a real customer the receptionist put on your calendar from a call you would otherwise have missed. You'll see every one, with the recording. Until there are two, you owe nothing - no card, no invoice. The morning after the second one, we text you a link, and from then it's $200 a month, month to month, cancel any time from your account page.

HVAC Contractors we answer for, by area

Other trades

From the blog, for HVAC contractors

Notes from answering phones for contractors. All posts →

Call it before you decide anything.

One minute on the phone tells you more than this whole page did.

Try it